In order to facilitate your booking with Tee Off Tours it is important that you understand your commitment to us and our commitment to you. We would therefore ask you to carefully read through our Terms & Conditions as set out below.
When we have received your request we will prepare and send you a proposal which will include all your requests and will state the package price. At this stage you can request any amendments you wish.
Once you finally agree to the proposal and ask us to proceed with the booking we will send you confirmation of the itinerary along with payment instructions (see payments below for terms).
When a booking is confirmed more than 120 days in advance we will require a deposit of 25% of the holiday cost (special arrangements on request). When a booking is confirmed less than 120 days in advance you will be required to make payment in full. All rates quoted are inclusive of VAT and are payable in £s Sterling.
After an initial deposit or full payment has been made, amendments requested by you may incur a charge depending upon the request. The normal charge is £30.
If for any reason you cannot proceed with the holiday you may transfer the holiday to another person as long as all our conditions are met.
Golf Course and other non-refundable deposits / payments
In certain cases where we have paid deposits and green fees to golf clubs / other organisations and these payments are non-refundable this will be taken into consideration in calculating cancelation fees if the holiday is cancelled.
Outstanding balance payments
Full outstanding payments must be made 120 days prior to the start date.
Cancellation fees – golf tours
If you wish to cancel your holiday you must inform us in writing. Cancellation charges are as follows:
- More than 120 days: Loss of deposit
- 120 – 91 days: 50% of the holiday cost
- 90 – 61 days: 75% of the holiday cost
- 60 – 31 days: 75% of the holiday cost
- Less than 30 days: 100% of the holiday cost
If we make changes to your booking
We will only make changes to your booking if we are not satisfied with any aspects of your itinerary after you have agreed and entered into an agreement with us. We would not make these changes until we had notified you of the potential problem and agreement was given by you to make such changes.
Tee Off Tours, along with our service providers, shall not be liable for any failure of or delay in the performance of this Agreement for the period that such failure or delay is due to causes beyond our reasonable control, including but not limited to acts of God, war, threats of war, strikes or labour disputes, embargoes, government orders, riots, terrorist activity, civil disobedience, theft, illness, weather conditions and any other conditions beyond our control.
If your rounds of golf are cancelled by the golf club organisations due to adverse weather conditions we will not accept responsibility but will work in conjunction with the golf club to ensure you are offered an alternative tee time or a refund for your round.
Travel / Medical Insurance
It is our recommendation that you and all members of your party have purchased the necessary Travel / Medical cover as we do not offer Holiday Insurance.
The conditions set out in this contract are governed by Scots Law and are within the exclusive jurisdiction of the Scottish Courts.
Tee Off Tours. Company Registration No. SC561229